Frequently Asked Questions
A: nosh /näSH/
To eat food enthusiastically or greedily.
“Get dinner delivered and nosh to your heart’s content.”
“Noshing on some local food.”
A: Nosh is obsessed with delivering the best local food experiences to Noco.
We are a restaurant-owned delivery service that puts restaurants and customers before profit, creates employment and makes sure the dollars you spend stay in the community.
A: Because we're restaurant owned, we are a part of the Noco community and operate with the best interests of our restaurants, drivers and customers in mind.
This means fair pricing for restaurants, better working conditions for our drivers and more committed service for our customers and communities.
A: A board of directors made up of local restaurant owners meets monthly to oversee the quality and progress of the service and to vote on the big-picture decision making. The day-to-day operations are run by our on-the-ground team who periodically visits our restaurants, interviews each driver before they join us, and oversees customer service and public outreach, a huge focus of our service.
A: Please contact us immediately! Our local support team is an essential part of our company and they make us who we are.
Online food delivery is a very complex operation. While we strive for a perfect experience every time, it is hard to guarantee that mistakes will never happen. That is why we’re here! We are local restaurant owners and will do everything in our power to minimize mistakes.
You can speak with our local support team at 970-458-7425 or email us at firstname.lastname@example.org.
A: Nope! Your order doesn’t get paired to a driver until we can ensure they will get it to you in a timely and efficient manner. This can be dependent on driver availability and current location, as well as the volume of orders. Once we pair an order with a driver, the restaurant will be prompted to start making you food. This ensures you get the warmest and freshest food possible every time. Of course, don’t hesitate to reach out if you want to check in on your order. That’s what we’re here for!
A: The fastest way to make a change to your order is to reach out to our team. The earlier we hear from you, the sooner we are able to put changes into effect and get your order resolved! Since we’re owned by our local restaurants, we ensure we can give them any information or changes needed ASAP. You can feel secure reaching out to our team and we will handle the rest.